Satisfaction Guarantee

Effective Date: January 1, 2025

At Youlaix Body Care Company, we are committed to ensuring your complete satisfaction with every purchase. If you are not satisfied with your purchase, we are here to help.

Returns

· Eligibility: You have 30 days, from the date of purchase, to return an item.

· Condition: Items must be unused, in the same condition that you received them, and in the original packaging for returning.

· Order Number: Please refer to your order number for all returns.

Refunds

· Processing: Once we receive your returned item, we will issue a refund.

· Approval: If a refund is approved, we will initiate a refund to your original method of payment.

· Timeframe: Refunds may take 7 business days to process, depending on your payment provider, the credit back on your statement may take up to 14 business days.

Exchanges

· Eligibility: If you are not completely satisfied with your order, please contact us and let us know if you would like to try something else.

· Process: Please contact us at info@youlaix.com with details of your circumstances, and we will do our best to make sure we take care of you.

Shipping

· Return Shipping: Return Shipping is non-refundable.

· Shipping Costs: If you are returning for a refund, the cost of return shipping will be deducted from your refund.

Satisfaction Guarantee

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